The module provides learners with a deep understanding of the professional conduct and ethics expected of those who work in banks. It covers the importance of ethical thinking, concepts and practice in the financial services industry. In addition, it enables learners to understand the significance of ethics to ensure compliance with rules and regulations to enhance professionalism and ethical decision making. Finally, it considers personal professionalism and the application of conduct rules within a working environment. The course has a total of 10 credit hours.
The module aims to develop the knowledge and understanding of learners about the market and competitive landscape within which banks operate. It covers the market dynamics, products, services, technologies and how banks connect with their customers. In addition, it looks at banking in the digital age and the factors that are transforming the way people bank and how banks are responding to the changing and sophisticated expectations of customers in an increasingly competitive environment. The course has a total of 10 credit hours.
The module aims to equip learners with knowledge and understanding of the governance, legal and regulatory frameworks that guide and influence the ways in which banks operate. It considers how regulations and legislations are used to address risks and how they affect financial services organizations and their customers. The course has a total of 10 credit hours.
The module aims to provide learners knowledge and understanding of the nature, dynamics, participants and interactions within the macro and industry environments in which banks and financial services organizations operate. The course has a total of 10 credit hours